|EXPORT – IMPORT MORE EFFECTIVE WITH “E-SERVICE” and “DAILY MAERSK”|
EXPORT – IMPORT MORE EFFECTIVE WITH
“E-SERVICE” and “DAILY MAERSK”
Multicon Terminal just launched new program named “E-Service” (Electronic-Service) which is almost at similar time Maersk Line announced “Daily Maersk”, one of its new product that to increase Maersk services to their end customer. With E-Service and 24/7, Multicon believe that will able to support Maersk new product of “Daily Maerks”.
Hotman Pardamean – General Manager Terminal Multicon said, “E-Service” goals to make easy payment process in container lift on (export) and lift off (import) via ATM or e-Banking, this will reduce lot of documents process at Terminal, customer no need to get stuck in traffic and no need queuing since will be able to do that by online.
Hotman also added, with “E-Service” export and import activities will more effective, shipper and consignee will take direct advantages because this program was created for cost and time efficiencies.
Both programs have same goals and keep support each other to minimize customer issue that normally happen in export and import activity.
Due to “Daily Maersk” preparation, on October 4, 2012, Thomas Riber Knudsen - Chief Executive for Asia Pacific Region and Anders Bradt Schulze - Personal Assistant of Maersk Line CEO, were in Indonesia. They also visited to Multicon Terminal assisted by Jacob Fritz – CEO PT. Pelayaran Bintang Putih as Maersk Line agent.
Thomas was very impressed with process inside Multicon Terminal, besides 24/7 services, all terminal area are covered by wi-fi and yard process by hand held which is direct connect to server for all report include damages, means very efficient in paper consumptions (paperless), as this is in line with global go green spirits.