Term and condition ebooking
Written by author    Friday, 02 December 2011 03:44    PDF Print E-mail

Terms and Conditions of Online Booking Service

1. OUR AGREEMENT

1.1 These terms and conditions ("Terms") govern the use by you, the customer ("You", "Your"), of the online booking service (" Online Booking Service") offered by ******** ("We", "Us", "Our"). These Terms are available in the English language and indonesian Language.

1.2 Please read these Terms carefully before making a booking ("Booking"). You should keep a copy of these Terms for future reference. Click here to print or download. We will keep a record of any Booking made by You.

1.3 By completing a Booking with us, You are entering into a legally binding agreement with Us, as set out in these Terms ("Booking Agreement"), for the Booking. The Online Booking Service provided by Us under this Booking Agreement includes the processing of Your Booking.

1.4 By submitting Your Booking, You are also agreeing to the terms of an booking for all activity. Export and Import

2. USING THE ONLINE BOOKING SERVICE

To complete a Booking You must go through the steps set out in this clause 2.

2.1 Create a username and password

2.1.1 To use the Online Booking Service, You must register a username and password.

2.1.2. After register, our system will send email confirmation to your mail account.

2.1.3 You are responsible for maintaining the confidentiality of Your password and username and are responsible for all activities that are carried out under them. We will not be liable where Your password or username is used by someone else without Your authorisation.

2.1.4 After completing registration process, you already can do booking, export and import.

2.1.5. Once you completing your order, you can set your truck to go to our depo.

PAYMENT OF BOOKING FEE/DEPOSIT AND AUTHORISATION OF FUTURE PAYMENT OF INSTALMENTS

3.1 When You complete Your Booking, You are agreeing to submit an up-front payment for the processing of Your Booking, which also acts as the deposit paid by You in relation to the AST ("Booking Fee/Deposit"), and to authorise the future payment of instalments in relation to the rent payable under the AST ("Future Payments").

3.2 You may either pay the Booking Fee/Deposit and authorise the Future Payments on the date that You complete Your Booking or You may log back into the Online Booking Service later and do so at any time within (7) days of You completing Your Booking or, if earlier, by the start-date of Your AST.

TERM AND CANCELLATION

4.1 When You have successfully completed all the steps set out at clause 2 above, Your Booking will be complete ("Service Start-Date"). We will subsequently notify when You have been allocated a specific Room. The keys for Your Room will be made available to You at the residence selected by You, on the date of commencement of the term of Your AST.

4.2 The provision of Online Booking Services under this Booking Agreement shall commence at the Service Start-Date and shall continue until the start-date of the AST or, if earlier, the date You actually take up occupation of the Room, unless terminated earlier in accordance with this clause. The terms of the AST will also commence on the Service Start-Date, subject to Your rights of cancellation outlined below.

4.3 Cancellation by You

4.3.1 If You wish to cancel Your Booking at any time, You should inform Us as soon as possible by contacting Our residence team using the details available on Our Contact Details. Cancellations will only be accepted in the circumstances set out below.

4.3.2 Because We start providing services under the Booking Agreement from the Service Start-Date (in order to process Your Booking), You acknowledge and agree that You won't have a right to cancel the Booking Agreement from the point that You complete Your Booking. Therefore, if You want to cancel Your Booking after such date, We will retain £100 of Your Booking Fee/Deposit in order to cover the costs of the services provided.

4.3.3 You do, however, have a right to cancel the separate AST contract (and therefore Your Booking) where:

4.3.3.1 this is Your first year of study as an undergraduate and You provide evidence to Us by e-mail or in writing no later than 21 August 2012 that You have not been accepted by the University of Your choice (for example by not achieving the required A level results) and wish to cancel Your Booking; or

4.3.3.2 You find a replacement tenant, acceptable to Liberty Living, who wishes to replace You as occupier of Your Room and enter into an AST with Liberty Living on terms equal to the AST entered into by You;

4.3.3.3 You choose to cancel for any other reason in which case: You may only do so by contacting Our residence team within 14 days of the Service Start-Date (defined above), but in all cases with a cut off date of 21 August 2012.

4.3.4 If You cancel the AST in one of the valid circumstances set out in clause 4.3.3:

4.3.4.1 £100 of Your Booking Fee/Deposit will be retained by Us as explained in clause 4.3.2 but the remaining £100 of Your Booking Fee/Deposit will be refunded to You;

4.3.4.2 You will not be required to make any Future Payments; and

4.3.4.3 We may re-allocate Your Room.

4.4 Cancellation by Us

We may have to cancel Your Booking if We are unable to allocate You a Room matching Your Booking due to any cause beyond Our reasonable control which prevents Us from providing the Online Booking Services or fulfilling any of Our other obligations under this Booking Agreement and includes but is not limited to unanticipated excessive demand, fire, flood, storm, riot, civil disturbance, war, nuclear accident, terrorist activity and acts of God (" Events Beyond Our Control"). In the event that We have to cancel Your Booking, We may terminate this Booking Agreement by giving You notice in writing by email. In the event of such cancellation by Us, We will cease to provide the Online Booking Services, We may re-allocate Your Room and We will refund Your Booking Fee/Deposit and cancel the Future Payments.

4.5 We may also have to cancel Your Booking if the successful processing of a Debit / Credit Card payment for the Booking Fee/Deposit and a mandate for the Future Payments do not occur within (7) days of You completing Your Booking or, if earlier, by the start-date of Your AST. In these circumstances, we may terminate this Booking Agreement by giving You notice in writing by email. In the event of such cancellation by Us, We will cease to provide the Online Booking Services, We may re-allocate Your Room, We will refund any Booking Fee/Deposit successfully processed outside of such time limit and We will cancel the Future Payments.

4.6 We may also suspend the Online Booking Services and terminate the Booking Agreement without notice in the following circumstances:

4.6.1 if You breach any of Your obligations under this Agreement;

4.6.2 if We do not receive a completed Guarantor's Form within (7) days from the completion of Your Booking in accordance with clause 2.5; or

4.6.3 if bankruptcy proceedings are brought against You, or if You do not pay a court judgment on time, or if You make an arrangement with Your creditors or if Your assets are the subject of any form of seizure.

In the event of such cancellation by Us, We will cease to provide the Online Booking Services, We may re-allocate Your Room and We will cancel the Future Payments but You will not be entitled to a refund of Your Booking Fee/Deposit.

5. OUR LEGAL OBLIGATIONS AND LIMITS ON OUR LIABILITY

5.1 We accept liability for death or personal injury caused by Our negligence or that of Our employees and agents. We do not seek to exclude liability for fraudulent misrepresentation by Us or Our employees or agents.

5.2 You have certain statutory rights. These include that We will provide the Online Booking Services to a reasonable standard and within a reasonable time. Nothing in these Terms is intended to affect Your statutory rights. For more information about Your statutory rights contact Your local Citizens Advice Bureau or Trading Standards Office.

5.3 If We breach these Terms We shall only be liable for losses which are a reasonably foreseeable consequence of such a breach. Losses are foreseeable where they could be contemplated by You and Us at the time of entering into this Agreement.

5.4 We are not responsible for:

  • indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by You and Us at the time of entering into this Agreement, for example loss of profits or loss of opportunity;
  • failure to provide the Online Booking Services or to meet any of Our obligations under this Agreement where such failure is due to Events Beyond Our Control.

5.5 Our total liability to You for any loss or damage arising in connection with this Booking Agreement shall be limited to the value of the Booking Fee/Deposit actually paid by You.

6. GENERAL

6.1 Change to Terms

We are constantly looking for ways to improve and expand the Online Booking Services. We may amend these Terms from time to time in order to reflect changes to the Online Booking Services or for legal, regulatory or security reasons. We will give You reasonable notice by email of any changes to these Terms. You may end this Agreement by giving Us notice by email if We tell You We are going to change these Terms to Your detriment.

6.2 Notices

If We need to provide notice to You in relation to this Booking Agreement, We will do so by email to the email address which You have given in setting up Your Booking. If You need to provide notice to Us in relation to this Booking Agreement, please do so by contacting Our residence team using the details available on Our Contact Details page.

6.3 Transfer of this Agreement

6.3.1 We may wish to transfer Our rights and/or obligations and/or sub-contract Our obligations under this Agreement to another other legal entity. You agree that We may do so provided that:

· this will not affect the standard of service You receive under this Agreement;

· any transfer of Your personal data will be made in accordance with Our Privacy Policy; and

· in the case of transfer only, after We notify You of the date on which We will transfer Our rights and obligations under this Agreement to another legal entity, Your only rights under or in connection with this Agreement will be against the new legal entity and not against Us.

6.3.2 This agreement is personal to You. You may not transfer Your rights or obligations under this Agreement to anyone else.

6.4 Remedies for breach by You

If You breach these Terms and We take no action against You, We will still be entitled to use Our rights and remedies in any other situation where You breach these Terms.

6.5 Severance

If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply.

6.6 Third party rights

These Terms are not intended to give rights to anyone except You and Us. This does not affect Our right to transfer this Agreement under clause 6.3.

6.7 Disputes

We will do Our best to resolve with You any disputes over this Agreement. If You wish to take court proceedings against Us You must do so within the United Kingdom. If You live in England or Wales the laws of England and Wales shall apply and if You live in Scotland, Scottish law shall apply.

7. GENERAL INFORMATION ABOUT US

7.1 We are Liberty Living plc, a company registered in England and Wales under registration number 4055891 and Our registered address is Level 32, 30 St. Mary Axe, London EC3A 8BF.

7.2 If You have any questions, complaints or comments on this Website then You may contact Us using the details available on Our Contact Details page or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it

7.3 Our VAT number is 497 6383 82.

7.4 We subscribe to the following codes of conduct, which may be accessed at National Code of Standards